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The eBooks By Net Customer Support Desk
Be sure to
include complete details
when logging a help desk ticket. Include the following ALWAYS:
Full name
Primary email
Related URL
Message
If it's about a purchase,
access problem, or download help, please paste your
whole receipt to the message box with
your ticket. Explain to us clearly what do you need us to do for you.
In general,
make your ticket as specific as it could be. Please understand that we are
serving thousands of customers worldwide. Thank you! |